Contact Us
We'd love to hear from you — whether it's a question, a bug report, feedback on a chat room, or something else entirely.
The fastest way to reach us is the inquiry form below. If you're signed in, your account details are attached automatically, you'll get a confirmation email, and you can track the status under "My inquiries" on your My page. We aim to respond within 2 business days.
- Billing & refunds: choose the "Billing / subscription" category. See our Refund Policy for eligibility details first.
- Problems in a chat room: use the in-app report button on the message where available, or choose "Follow-up on a report" below with the room name and details. We take these reports seriously.
Can't use the form? You can also email us at jin@hangulhangout.com.
Business information
| Business name | Hongin NC (홍인엔씨) |
| Business registration number | 893-10-02883 |
| Mail-order business report no. | 제2025-대전유성-1412호 |
| Representative | Jinsung Joo (주진성) |
| Address | Units 1–2, 4F, 8 Gukjegwahak 7-ro, Yuseong-gu, Daejeon, Republic of Korea (대전광역시 유성구 국제과학7로 8, 4층 1·2호) |
Hours
We're a small, early-stage team, so response times may vary — but we read every message. Thanks for your patience as we grow!