Contact Us

We'd love to hear from you — whether it's a question, a bug report, feedback on a chat room, or something else entirely.

General inquiries & support

Email: hangulhangout@gmail.com

We aim to respond within 2 business days.

Billing & refunds

Email: hangulhangout@gmail.com (please include "Billing" in your subject line)

See our Refund Policy for eligibility details before reaching out.

Report a problem in a chat room

If you encounter inappropriate content, harassment, or a safety concern in a chat room, please use the in-app report feature where available, or email us directly at hangulhangout@gmail.com with the room name and details. We take these reports seriously and will review them promptly.

Business information

Hours

We're a small, early-stage team, so response times may vary — but we read every message. Thanks for your patience as we grow!